Overview
The ICRC Protection Department seeks a competent Protection of Family Links Field Officer to implement and monitor ICRC PFL activities in Kharkiv's area of responsibility. The role involves handling tracing inquiries, gathering and processing requests, conducting searches for missing persons, and supporting needs assessments.
Key Responsibilities
- Develop and maintain contacts with the families of missing and captured persons
- Collect new tracing enquiries and regularly follow-up on existing enquiries
- Keep families informed of any developments or news in their case
- Ensure proper documentation and data management
- Understand and analyze the existing cases to inform the ICRC’s actions in favor of the families
- Organize and conduct awareness raising sessions with families of missing persons and authorities to disseminate information about ICRC PFL action, and orient families in the search process
- Proactively understand the needs of families of missing individually or more collectively (trends), beyond the right to know: mental health needs, legal and administrative needs, etc., through the organization of focus groups discussions with families of missing
- Proactively identify referrals to other ICRC departments
- Actively map and assess available external services for families of missing, in the area of responsibility, and promote the internal and external services available among families of Missing
- Support families’ gathering in Kharkiv area of responsibility and together with the team, maintain regular contact with families’ associations
Required Experience
Typically, 3-5 years of experience in the field of social, political, or economic sciences or similar. Experience with the ICRC or another humanitarian agency an asset.
Qualifications
University degree or relevant professional experience. Ukrainian citizenship or permanent residence permit in Ukraine.
