Overview
Provides strategic leadership for people management, organizational development, and workplace culture within the Syria Country Office. Plays a critical part in strengthening leadership capacity, organizational effectiveness, and an inclusive and high-performing workplace culture.
Key Responsibilities
- Lead the development and implementation of a comprehensive People & Culture strategy.
- Provide strategic advice on organizational effectiveness, workforce planning, and leadership development.
- Lead the development and implementation of a national leadership development and succession strategy.
- Design and implement structured learning and development systems.
- Champion a healthy and inclusive organizational culture.
- Develop and implement staff wellbeing and duty of care frameworks.
- Provide strategic oversight of all HR functions including workforce planning, recruitment, talent management, compensation, and performance management.
- Lead and manage the People & Culture team.
- Provide leadership oversight of Country Office administrative services.
- Provide leadership oversight for all employee relations matters.
Required Experience
- Minimum of ten (10) years of progressively responsible experience in Human Resources, including senior management or director-level roles, with oversight of HR functions and administrative operations.
- Significant experience working in international or multicultural organizations, preferably in fragile, conflict-affected, or humanitarian contexts.
- Solid understanding of the NGO sector, including both development and humanitarian programming contexts.
- Demonstrated experience in reviewing, drafting, and implementing HR policies, procedures, and guidelines, including the development and strengthening of HR systems.
- Proven experience in leading and managing HR-related projects, including organizational change initiatives and system improvements.
- Strong knowledge of safeguarding standards and best HR practices related to safeguarding, duty of care, and employee conduct.
- Strong analytical and problem-solving skills.
- Effective negotiation and influencing skills.
- Proven ability to plan and manage a substantial and complex workload.
- Demonstrated experience in resource management, capacity building, training, coaching, and mentoring of staff and managers.
- Demonstrated experience working with and leading multicultural and national teams in complex or politically sensitive environments.
- Demonstrated experience leading organizational culture change or transformation initiatives.
- Proven experience in leadership development, learning systems, and capacity building in complex organizations.
Qualifications
• Postgraduate degree in Human Resources, Social Development, Organisational Development, Business Administration, or a related field (preferred).
