Overview
The Communications Officer will support in planning, coordinate and develop high quality communications products for traditional media, social media, and programs communications in both English and Portuguese as appropriate. The role will facilitate high levels of engagement and ownership from program teams, and build skills within the team to develop quality communications products.
Key Responsibilities
- Support development and implementation of the Communications Strategy.
- Work collaboratively to develop and monitor a communications action plan.
- Undertake regular travel to NRC program locations to gather content.
- Support program staff with communications-related activities.
- Support all programs teams with the development of visibility materials.
- Craft creative products that portray the humanitarian situation and needs.
- Work closely with media and communications colleagues to develop, coordinate and polish communications materials.
- Participate in coordination mechanisms and forums.
- Liaise professionally and efficiently with national and international journalists.
- Oversee NRC Mozambique’s social media outputs and manage feedback and complaints.
- Develop communications-related tools, templates or SOPs as required.
- Develop a weekly action plan detailing outputs and support required.
- Visit NRC field sites to collect communications materials.
- Upload quality photos, video, social media content and other materials on a weekly basis.
- Respond to inquiries from national and international journalists and help facilitate interviews.
- Provide training and on-the-job support to colleagues in field sites to develop their skills in communications.
- Work efficiently with programs teams to develop visibility materials and other communications products.
- Develop infographics or other visual materials as required.
- Engage actively with NRC regional and global communications teams to generate ideas, polish materials and ensure NRC Mozambique’s communications are appropriate targeted.
Required Experience
- Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus.
- Proven presentation, training and facilitation skills.
