Head of Programme Support Unit Syria

Norwegian Refugee Council - NRC

Staff Closes 19 Jul 2026 11 days left

Overview

This senior role focuses on improving quality programming across multi-core competency projects, geographic areas, and thematic areas. It oversees cross-cutting thematic adviser functions and programme quality support functions.


Key Responsibilities
  • Provide programme support input to Country Strategy and Plan of Action.
  • Implementation and revision of the PSU improvement plan.
  • Development of strategies/ SOPs on cross-cutting themes, community feedback mechanisms, community engagement and accountability, PCM, and M&E.
  • Manage performance and staff development of the Programme Support Unit.
  • Initiate the development and embedding of technical guidance documents/SOPs and tools.
  • Support the effective functioning of the Grants Unit.
  • Oversight of key Project Cycle Management (PCM) processes.
  • Responsible for operational donor communication.
  • Strengthening accountability to beneficiaries and community engagement approaches.
  • Responsible for NRC’s Syria learning and knowledge development.
  • Ensuring mainstreaming of SIP in programme design and implementation.
  • Oversee the integration of safe and inclusive programming minimum standards.
  • Support the Safe and Inclusive Programming Advisor to maintain and develop internal and external referral mechanisms.
  • Oversee the Partnerships Manager on delivering the Partnership Strategy portfolio.
  • Contribute to lessons learnt and evidence-based programming.
Required Experience

Experience working in complex and volatile contexts. Minimum 4 years’ experience in a senior programme and/or programme support position, with line management and responsibility for programme. Experience of leading tasks and processes successfully, managing and prioritizing a high and diverse workload. Experience in MEAL systems and approaches, and protection & accountability mechanisms and frameworks. Experience of working on, coordinating or leading partnership implementation.

Qualifications

University degree in Project Management, Development Studies, Social science, or the equivalent.

Other Details
Languages Required
Fluency in English, both written and verbal
Languages Preferred
Not specified
Contract Duration
12 months. Renewal based on funding and performance.
Work Modality
Not specified
Remuneration
Not specified
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