Specialist in analysis of existing solutions and service standards for foreign clients

Overview

Analysing existing legal frameworks, service standards and solutions used within Public Employment Services (PES) in relation to the provision of services for foreign clients. The role involves a systematic review of current tools, procedures, and practices in order to assess their effectiveness and consistency.

Key Responsibilities

• Reviewing the existing legal and institutional frameworks governing Public Employment Services (PES), with particular focus on services provided to foreign nationals.
• A structured review of available sources and solutions concerning the provision of services to foreign clients by PES.
• A comparative review of existing service standards and/or good practices in the provision of services to foreign clients by public institutions in three selected EU Member States.
• Contribution to the preparation of the content of the minimum and extended service standards for the provision of services to foreign nationals.

Required Experience

At least 5 years of experience in conducting analytical research and reviews in the areas of the labour market, integration of foreigners into the labour market, the role of labour market institutions, as well as legal frameworks and public policies in this field. Research experience related to the functioning of Public Employment Services (PES) and their role in the integration of foreigners will be considered an asset. Documented experience in data analysis and in preparing analytical reports based on conducted research and diagnostic studies. Demonstrated knowledge of issues related to the provision of services to foreign nationals.

Qualifications

Master’s degree in social sciences, career counselling, or a related field.

Other Details