Overview
The Information and Communications Technology (ICT) Officer will supervise and manage ICT in IOM Iraq, ensuring effective delivery of ICT services across the Country Office.
Key Responsibilities
- Manage and coordinate the activities of the ICT unit in Iraq.
- Oversee the implementation of security and compliance controls.
- Prepare the CO’s ICT documentation.
- Conduct service improvement assessments and provide technical advice.
- Analyze and interpret user requirements related to data.
- Liaise with CO’s Supply Chain Unit.
- Supervise, train and equip the CO’s ICT team.
- Develop, maintain and ensure all technical specifications for procurement and provision of ICT-related equipment, supplies, services.
- Act as the ICT Business Relationship and cybersecurity local liaison Focal Point.
- Participate in the ICT Working Group in Country.
Required Experience
- Master’s degree with five years of relevant professional experience; or Bachelor’s degree with seven years of relevant professional experience.
- Experience in overseeing the implementation and administration of Microsoft Windows and Serverless environment (LAN/WAN) and first-level network/desktop support in a large international organization.
- Experience in supervising and managing ICT functions in an international organization or agency in a field setting; supporting emergency, complex/post-conflict Country Office operations.
- Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery.
- Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies.
- Experience in advising senior managers on systems development in a changing business environment.
Qualifications
- Master's degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution; or Bachelor’s degree in the above fields.
- Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.
