Overview
The ERP Solution Architect will provide technical leadership in designing and implementing solutions using the Microsoft Dynamics 365 platform to meet organizational needs and identify cost-savings.
Key Responsibilities
- Work closely with business stakeholders to understand requirements and translate them into solution designs using the Dynamics 365 platform.
- Drive cross-functional and technical usage of the ERP solution, including demand management, incident management, and release management.
- Advocate for process improvements, focusing on accuracy, efficiency, and speed of delivery.
- Define and document the solution architecture for Dynamics 365.
- Provide technical leadership during the implementation of Dynamics 365 solutions.
- Design and oversee the integration of Dynamics 365 with other enterprise systems.
- Ensure the security of the Dynamics 365 solution.
- Collaborate with business stakeholders, project managers, and technical teams.
- Provide guidance and mentoring to development teams.
- Drive the functional and technical ERP release management.
- Collaborate with business stakeholders to understand requirements and analyze existing processes.
- Map business processes to D365 functionalities.
- Support the ERP Product Line on product vision, roadmap, objectives, main issues and risks.
- Provide cross-functional and technical impact analysis for each release.
- Develop ERP operational procedures and knowledge management.
- Work in close collaboration with the full support team, including third parties and external service providers.
- Run workshops, prototype and configure ERP processes.
- Document system designs, configurations, and processes.
- Identify opportunities for system improvements and optimizations.
- Collaborate with technical teams to design and implement integrations.
- Plan and execute data migration strategies.
- Provide training and guidance to end-users.
- Support users in troubleshooting issues and optimizing system usage.
- Work actively towards the achievement of the IFRC Secretariat’s goals.
- Abide by and work in accordance with the Red Cross and Red Crescent principles.
- Perform any other work-related duties and responsibilities that may be assigned by the line manager.
Required Experience
- At least 7 years of relevant work experience in IT industry.
- At least 5 years of experience implementing Microsoft Dynamics 365 F&O and/or AX2012.
- Minimum 3 year of professional experience in roll-out, maintenance, upgrades and developing extensions/customizations for D365 F&O.
- Minimum 5 year of professional experience in business requirements analysis.
Qualifications
- Bachelor’s degree in computer sciences discipline or related field.
- Certification or proven experience in D365 F&O or AX suite.
- Preferred: Business analyst or project management or SCRUM professional certification.
