Overview
The Head of Programme (HoP) reports directly to the Country Director and is an integral part of the in-country Senior Management Team. The HoP will contribute to and oversee the implementation of DRC’s strategy in CHAD, ensuring the highest programmatic standards with an emphasis on quality assurance and lessons learning.
Key Responsibilities
- Represent the program/operations within the Senior Management Team (SMT).
- Coordinate the country's sectoral and overall programmatic strategy.
- Provide technical quality support for the operations in CHAD.
- Line management, performance driver and staff development of Programme Development and Quality Manager, Protection Coordinator, Economic and Recovery Coordinator and Specialists and other program staff.
- Promote and facilitate effective coordination between the program and other CO departments.
- Provide oversight and/or support Field and Project Managers in the overall implementation of program- and project- level activities.
- Provide contextual program analysis inputs to DRC’s country and fundraising strategy.
- Advise on partnerships and programmatic opportunities.
- Ensure effective planning, management and mobilization of programme resources.
- Provide guidance and orientation to program/project staff.
- Ensure effective implementation of the fundraising strategy.
- Ensure coordination and representation of DRC in relevant humanitarian fora/clusters/working groups.
- Support in building and strengthening donor relations.
- Oversee the development of communication tools.
- Ensure quality of overall project and program activities.
- Develop/update the country's protection strategy.
- Drive and continuously improve program performance.
- Support the collection and management of quality data for protection data as well as protection analysis.
- Support the design and implementation of food security & livelihoods, financial inclusion and peacebuilding projects.
- Work closely with DRC’s national partners, assess their capacity and implement organizational and technical capacity-building plans.
- Supervise the development of timely and quality project reports.
- Promote, streamline and strengthen cross-project capitalization and learning opportunities.
- Support and oversee the development and implementation of strong Monitoring, Evaluation, Accountability and Learning systems and feedback mechanisms.
- Ensure monthly qualitative and quantitative reporting and data collection.
- Actively mainstream protection and gender in all projects and advise on climate mainstreaming.
- Ensure the inclusion of marginalized and vulnerable groups.
- Assist the program with working towards Core Humanitarian Standards and relevant SDGs as well as adherence to SPHERE standards.
- Ensure project compliance to DRC and donor policies and requirements.
- Maintain effective working relationships with other members of the program as well as with DRC HUB WANALA and DRC HQ.
- Contribute to a culture of excellence, continuous improvement and performance optimization.
- Be a role model for diversity, inclusion and belonging and a positive contributor for team spirit.
- Work in accordance with DRC values and humanitarian principles.
- Perform any other reasonable duties, including interim representation of the mission, as requested by CD.
Required Experience
- At least 7 years’ experience in the humanitarian sector
- At least 4 years’ experience with people management
- Experience in managing program operations, including at country senior management level
- Experience in fundraising and good understanding of key donor requirements
- Proven leadership skills and competence in people management
- Experience with proposal development, budget development, program implementation, monitoring and evaluation.
- Experience in effectively coordinating with national partners, local/government authorities, NGO partners, UN agencies and other relevant stakeholders.
- Any other relevant professional background in protection, emergency and economic recovery;
- Previous experience in developing program strategies and producing technical guidance related to protection, economic recovery and/or peacebuilding.
- Experience in working with donors as as ECHO, SCDS, CDS, FPI, EU, FHRAOC, US FOND …
- Previous professional experience in West and Central Africa
- Very good knowledge of humanitarian principles
- Strong organizational, interpersonal, negotiation and communication skills
- Ability to cope with heavy workloads and work under pressure
- Highly motivated, results-oriented and creative problem solver
- Computer skills in Microsoft Pack (Excel, Office, Outlook, etc.)
- Good understanding of and commitment to DRC values.
