CHIEF OF SECTION, INFORMATION SYSTEMS AND TELECOMMUNICATIONS, P5

Overview

Leads and oversees the design, implementation, and management of information systems and telecommunications to support digital transformation and service delivery. Provides technical and policy advice to senior management and manages IT procurements and budgets.

Key Responsibilities

• Conceptualizes, develops strategy for and oversees the design and implementation of major systems initiatives.
• Provides authoritative technical and policy advice to senior managers on systems provisioning, data center or cloud hosting, network operations, and collaboration technologies.
• Leads and directs a team of information systems officers and telecommunication officers.
• Manages procurements for IT infrastructure and related systems.
• Develops and monitors performance measures.
• Sets up, controls and oversees onsite user support services.
• Prepares and monitors the budget, work program, and spending plan.
• Develops innovative solutions to resolve intricate problems.
• Ensures the development of standards, procedures and practices.
• Lead team members efforts to collect and analyze data and provides insight to identify trends or patterns.

Required Experience

A minimum of ten years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required. Out of the ten years, at least five years of experience in leading and managing large scale ICT systems and digital transformation initiatives in a large international organization and/or UN organization is required. Experience in startup operations to establish ICT support from the ground up in harsh environments with non-existent or minimal infrastructure is required. Experience in performing or supervising information security assessments and in providing technical advice on the design of highly secure information technology solutions, including cryptographic controls and integrated authentication solutions are required. Experience in managing complex stakeholder relationships, including engagement with international organizations, government entities, and security forces, is required. Experience in the formulation of ICT budgets and oversight of procurement activities, including vendor management and contract administration, is required. Experience overseeing teams using modern technology stacks—including cloud platforms, data models, APIs, microservices architectures, and DevOps practices, is desirable. Experience in data analytics or related area is desirable. Experience in managing a large multicultural team at country, regional and global levels is desirable.

Qualifications

Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree is required. ITIL and project management (PRINCE2 or PMP) certifications are required. Certifications or other industry recognized certifications in the areas of information security, risk management, and cloud security are desirable. Training or certification in cloud technologies or modern ICT architectures is desirable.

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