Overview
Provide administrative support for the day-to-day operations of the Korea Visa Application Centres (KVAC) in Europe, ensuring timely and convenient visa application processes.
Key Responsibilities
- Provide dignified, service excellence to visa applicants.
- Verify the identity of visa applicants and delegates.
- Provide visa applicants with accurate and timely information.
- Assist in collecting visa applications and sorting required documentation.
- Input accurate visa application data into the IOM case management system and the ROK visa portal.
- Verify correct payment of all fees and accurate issuance of invoices.
- Conduct document verification of assigned visa application cases.
- Assist in the preparation and distribution of timely and accurate reports.
- Manage application and passport logistics.
- Develop and maintain expertise in all ICT solutions.
- Immediately inform management of any problems or issues.
- Perform any other related duties.
Required Experience
Two years of relevant professional experience with a university degree; or four years of relevant professional experience with a high school degree. Experience in migrant-related programmes OR visa related services. Experience in customer service. Experience in administration.
Qualifications
University degree in Business Administration, Client Services, Social Science or a related field from an accredited academic institution; or High school degree.
