Overview
Provides surge support to accelerate adoption of governance, tools, and services across ITSAE’s portfolio, with a focus on AI/data platforms and responsible use practices. The role plans and executes change strategies, builds stakeholder readiness, and equips champions and other stakeholders to sustain behavior change.
Key Responsibilities
- Develop and execute engagement strategies and plans for priority initiatives.
- Conduct stakeholder analyses, change impact assessments; define personas and targeted interventions.
- Plan and facilitate engagement activities and provide coaching to leaders, product owners, and champions.
- Support communities of practice and champions networks.
- Coordinate training handoffs.
- Design and deliver campaigns and content.
- Establish adoption metrics and feedback loops; monitor and course-correct based on data.
- Identify and mitigate risks and resistance; manage issues and dependencies.
- Produce concise status reports and lessons learned; contribute to playbooks and reusable change assets.
Required Experience
Master’s degree with 8 years relevant experience or equivalent combination of education and experience.
Qualifications
Master’s degree.
