Overview
Provide administrative, logistical, and operational support to project teams within the Country Office support team. Assist in processing consultant contracts, travel, purchase orders, and invoices.
Key Responsibilities
- Provide office support work within a project team including organization of incoming mission agendas (drafting letters, organization of meetings with the Government, daily support of the mission, preparing and monitoring team schedules, organizing interpreters and translators, making hotel and travel reservations).
- Support the project teams in proofreading materials, translating short documents.
- Assist the project teams in proper data filing, respond to requests requiring data collection and file search.
- Assist in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc.
- Provide support to the team and the clients as the STEP (Systematic Tracking of Exchanges in Procurement) Focal Point (training, registration, troubleshooting etc.).
- Provide when necessary, back up support and/or assistance to other ACS colleagues in coordination with the Senior Executive Assistant in order to ensure smooth operation of the office support work.
Required Experience
- Proficiency in Microsoft office applications, i.e. Word, Power Point and Excel. Knowledge of advance commands such as Macros in Excel, advance graphic features in Power Point, use of surveying online tools (e.g. Survey monkey), and organizing tools (e.g. Gantt charts) are required.
- Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.).
- Has ability and willingness to maintain up-to-date knowledge and skills as technology.
- Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision.
- Demonstrates attention to detail and quality.
- Has ability to manage multiple tasks and complete tasks within agreed schedule.
- Demonstrates knowledge of own department's programs and products, knows key players, understands own role.
- Displays understanding of WB policies and procedures relevant to the area of assigned responsibilities and can apply/ implement them.
- Demonstrates flexibility and is receptive to the implementation of new solutions.
- Is willing to stretch own capability.
- Demonstrates motivation to avail and adapt oneself to effecting change.
- Exhibits positive and professional client service attitude; can understand clients' needs and complete them professionally.
- Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
- Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
- Has good knowledge of official unit's language(s).
- Able to write clearly, edit and proofread draft communications.
- Able to learn and share knowledge/information across the unit.
- Able to manage information and support retention and disposition of information and records.
- Can search, report, and deliver basic information from various sources and independently respond to basic inquiries.
Qualifications
Bachelor’s degree.
