Overview
The role focuses on direct interpretation and case intake support for the facilitation of AVRR programme activities.
Key Responsibilities
- Provide Arabic to English or Turkish interpretation services for IOM AVRR programme activities.
- Provide clerical support to IOM AVRR staff during the counselling preparation.
- Provide ad hoc support for written Arabic - and English/Turkish translations.
- Assist with the intake of migrants when need be.
- Provide general information on AVRR programme and answer basic queries on the procedures to the migrants when need be.
- Contribute to reporting and statistics as requested.
- Comply with the IOM Standards of Conduct and the IOM Confidentiality Agreement.
- Assist the process of referring the vulnerable migrants who has special needs.
- Immediately inform management of any problems or issues related to the daily work and make suggestions on how to improve efficiency and client service.
- Perform other such related duties as may be required.
Required Experience
- Two year of relevant professional experience with a Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Linguistics, or related fields.
- Four years of relevant experience with a completed High school diploma.
- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; is an advantage.
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
- Experience in translation in case management processes is an advantage.
- In depth knowledge of the broad range of migration related subject areas dealt with by the organization.
- Knowledge of implementing emergency/humanitarian projects.
- Microsoft Office Skills, for any necessary field reporting.
Qualifications
- Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Linguistics, or related fields from an accredited academic institution.
- Completed High school diploma from an accredited academic institution.
