Overview
The Senior Medical Associate oversees medical assistance at the IOM Migrant Transit Centre in Addis Ababa, ensuring primary and secondary medical care for vulnerable migrant returnees.
Key Responsibilities
- Organize and assign duties to Medical Assistants at the TC.
- Develop and update TC Standard Operating Procedures (SOPs) related to medical assistance.
- Supervise and train medical staff at the TC.
- Assist in analyzing migrant flow and satisfaction tools.
- Prepare medical forms, labels, and schedule health assessments.
- Ensure the reception area is organized.
- Propose fraud prevention measures for customer care.
- Oversee the completion and transmission of medical documents.
- Prepare monthly statistics on Health Assessments.
- Respond to queries regarding the Protection Unit and medical staff.
- File incoming/outgoing correspondence and IOM medical documents.
- Participate in health assessment missions.
- Suggest improvements to internal control mechanisms and procedures.
- Support coordination of medical cases with referral facilities and partner hospitals.
- Monitor implementing partners and report non-compliance.
- Provide inputs for SOPs and concept papers.
- Coordinate and monitor the work of other staff in the unit.
- Perform other assigned duties.
Required Experience
- Four years of relevant working experience with a Bachelor's degree in health sciences, Public Health, or a related field; or six years of relevant working experience with a high school diploma.
- Experience in coordinating administrative, health support, or operational activities, preferably in a customer service, health, humanitarian, or administrative environment.
- Knowledge of data management principles.
- Knowledge of customer care.
- Experience in records management, document filing, or archival systems is an added advantage.
- Previous working experience with NGOs or international organizations is an added advantage.
Qualifications
Bachelor's degree in health sciences, Public Health, or a related field from an accredited academic institution; or High school diploma.
