Overview
The Leadership and Management Facilitator is responsible for delivering high-quality leadership and management learning programmes and supporting the design and improvement of learning content.
Key Responsibilities
- Facilitate Leadership and Management learning programmes using the 70:20:10 learning methodology, ensuring effective learning through distance learning, face-to-face workshops, and workplace application;
- Support the design, review, and continuous improvement of L&M training content, learning materials, and delivery approaches;
- Foster peer learning and knowledge sharing by contributing to communities of practice and integrating lessons learned into programme delivery;
- Ensure a confidential, inclusive, and safe learning environment for all participants while appropriately escalating critical institutional insights when necessary;
- Guide and coach participants throughout the learning journey, including onboarding, online engagement, workshop facilitation, workplace assignments, and reflective learning activities;
- Deliver engaging training sessions, facilitate discussions, group work, and practical exercises, ensuring active participation and achievement of learning objectives;
- Provide constructive feedback on assignments and support participants in applying learning to workplace challenges;
- Coordinate programme logistics and administrative requirements to ensure a seamless learning experience;
- Act as the regional focal point for Leadership and Management learning initiatives, providing guidance on programme standards, policies, and procedures;
- Collaborate with regional and global learning teams to update content, share best practices, and contribute to the development of innovative learning solutions.
Required Experience
- Minimum 5 years experience, preferably in management roles; operational leadership experience is highly desirable;
- At least 4 years of Learning and Development (L&D) experience as a trainer/facilitator, with management experience preferred;
- Demonstrated expertise in training design and delivery, including learning needs assessment, instructional design, facilitation, and evaluation;
- Strong facilitation and communication skills, with the ability to engage and manage diverse groups, including senior leaders;
- Proven ability to foster collaborative learning environments, share best practices, and provide and receive constructive feedback.
Qualifications
- Bachelor’s degree in social sciences (Master’s degree is an advantage);
- Programme Management certification is desirable;
